Lewisville Grand
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The Grand Patron Questions
- The Grand remains vigilant in the health and well-being of its visitors, performers, and staff with continued use of pandemic related protocols and restrictions. Read an overview of the protocols.
The Grand is open to the public Tuesday – Saturday, 10 a.m. – 5 p.m., for Art Gallery viewing hours. Our Administrative and Box Office hours are Monday – Friday, 10 a.m. – 5 p.m.
- Yes. All tours of the building must be booked in advance through our Administrative Office by calling 972.219.8446 (Monday - Friday, 10 a.m. - 5 p.m.).
The Grand has approximately 200 free parking spaces conveniently located within walking distance of the facility.
Please note that the parking spaces adjacent to the building on Church and Main Streets are back-in only parking. Visitors may also utilize several surface parking lots in the area.
Free Public Parking in Old Town Lewisville
- Street parking on Main, Charles and Church Street
- Lewisville City Hall, 151 W. Church Street
- Visitor Information Center, 247 W. Main Street (assess from Church St.)
- Kealy public lot, Kealy St, south of Main Street Cafe
- Main and Mill Apartments, 1st floor parking garage, 100 E. Main St. (access on Mill Street)
- Main and Mill Apartments, 1st floor parking garage, 127 S Mill St. (access via Elm Street)
- Wayne Frady Park/Old Town Splash Pad, 535 W. College Street
Free Public Bike Parking
- Lewisville City Hall, 151 W. Church St.
- Visitor Information Center, 247 W Main St.
- Lewisville is host to a vast array of restaurants within minutes away. For a complete list of restaurants in Lewisville, refer to visitlewisville.com.
- The Grand is owned and operated by the City of Lewisville.
The Grand is wheelchair accessible from Main, Church and Charles Street entrances. Accessible seating is available throughout the facility, including the Performance Hall.
The Grand is equipped with an Assisted Listening System to assist the deaf and hard of hearing. It is available at the Box Office for Performance Hall and Black Box events. An ID is required as a deposit.
Transfer seats have movable armrests for those who would like to transfer out of their wheelchair, however anyone can purchase these seats. In the Performance Hall, these seats are B-18, P-1, and P-18.
- For a full list of upcoming events offered to the public, visit our month-at-a-glance calendar.
View the Performance Hall seating chart.
All other event spaces in the building are flexible and may have varied seating configurations dependent upon the event.For “The Grand Presents” events, there is a bar with alcoholic and non-alcoholic beverages operating in the lobby.
For all other events, please refer to the organization presenting the event for more information regarding concessions at the event.
The Grand also has vending machines located in the Education hallway.
Food and drinks are permitted in the Performance Hall.
As a general rule, photography is allowed in the facility without the use of flash. Please note, however, that some artists and presenting organizations do not allow photography during their events.
Unless otherwise stated by the event presenter, video recording of performances is not permitted.
In general, The Grand is a casual dress venue. Most visitors to "The Grand Presents" events dress in casual attire.
However, as we are a rentable facility, please refer to the specific organization hosting a performance for which you are inquiring.You can purchase tickets to upcoming “The Grand Presents” events, such as the Texas Tunes and Black Box Songwriter Series concerts, through The Grand Box Office at mclgrand.tix.com or by calling 972.219.8446 (Monday - Friday, 10 a.m. - 5 p.m.). Tickets can also be purchased in-person from the Box Office starting one hour before show time.
Tickets to The Grand Presents events cannot be reserved without payment.
For all other events, tickets are sold by the organizations producing the events; please refer to their websites for more information. View all upcoming events.If an event that is part of "The Grand Presents" is sold out, please call the Box Office at 972.219.8446 (Monday – Friday, 10 a.m. – 5 p.m.) to add your name to the waitlist to purchase tickets. Additional tickets may sometimes become available.
For all other events, please refer to the organization presenting the event as their policies for sold-out performances may be different.
Some events that are part of “The Grand Presents” feature discounted tickets for residents of Lewisville. Discounted student tickets are also sometimes available. These discounts are noted on qualifying events.
To purchase a Lewisville resident ticket, please visit The Grand during Administrative Hours (Monday – Friday, 10 a.m. – 5 p.m.) and bring proof of residency.
In the case of student tickets, these can be purchased directly online for Will Call pick-up only; a student I.D. is required at pickup.For all other events, please refer to the organization presenting the event as their ticket policies may be different.
For “The Grand Presents” events, tickets are not required for children under 3 years of age, so long as the child will be seated in a parent's lap. If a seat is required for the child, then a ticket must be purchased.
For all other events, please refer to the organization presenting the event as their ticket policies may be different.
We do not mail tickets for “The Grand Presents” events. You can choose to have your tickets emailed to you, or you can choose to pick up your tickets from Will Call (located at the Box Office) starting one hour prior to the show.
Your emailed tickets can be printed from home or scanned directly from your smartphone. Free WIFI is available at The Grand. We can also reprint your tickets at the Box Office if needed.For all other events, please refer to the organization presenting the event as their ticket policies may be different.
For “The Grand Presents” events, tickets are available for reprinting at the Box Office on the night of the show. Tickets can also be scanned from your email confirmation from your smartphone or tablet for entrance into the concert. Free WIFI is available at The Grand.
For all other events, please refer to the organization presenting the event as their ticket policies may be different.
For “The Grand Presents” events, you are welcome to come in for the remainder of the performance. In some cases, you may be asked to wait to enter until the completion of a song or a break in the presentation. We ask that you always be considerate to other guests when arriving late.
For all other events, please refer to the organization presenting the event for their late seating policies.
There are no exchanges or refunds for “The Grand Presents” event tickets.
For all other events, please refer to the organization presenting the event as their ticket policies may be different.
For “The Grand Presents” events, the Box Office opens one hour prior to the event start time for ticket sales and Will Call pickup. You can also contact the Box Office in advance of an event during regular Box Office hours, Monday – Friday, 10 a.m. – 5 p.m.
For all other events, please refer to the organization presenting the event as their Box Office schedule may be different.
For “The Grand Presents” events, house doors for seating open 30 minutes prior to the show start time. The Box Office opens one hour prior to show.
For all other events, please refer to the organization presenting the event as their schedule may differ.
- The Grand is equipped with an Assisted Listening System to assist the deaf and hard of hearing. It is available at the Box Office for Performance Hall and Black Box events. An ID is required as a deposit.
The Box Office is located inside The Grand’s lobby, just across from the Performance Hall.
The Grand Rental Questions
Yes. All spaces are available to the public for rental. In addition to performing arts events, The Grand also hosts meetings, seminars, weddings and various receptions. Please see our Rental Information.
Yes, but we do have some guidelines that must be followed. Please contact our office at 972.219.8446 (Monday - Friday, 10 a.m. - 5 p.m.) for more information.
- A/V equipment and services are available at an additional cost.
- No. You are welcome to select a caterer from our approved catering list.
- The event date will be secured after we have received a signed contract and a deposit of half of the total rental cost.
We have four primary performance spaces here at The Grand including the Performance Hall, Black Box Theater, Recital Hall, and Wayne Ferguson Plaza. As well as other rental spaces.
- Yes.
Certain restrictions apply for decorations. Candles with flames, glitter, and helium-filled balloons are prohibited, and nothing can be attached to facility walls. Please see our Facility Guidelines
- The rental fee includes the rental space, usually for up to 6 hours; some rooms include a podium and microphone by request. As we are an ‘a la carte’ facility, seating packages and technical equipment needed may be rented at an additional cost. A full list of rentable items is available on our Facility Rental page.
Excluding the Performance Hall, most spaces at The Grand have the flexibility to accommodate multiple seating configurations.
View the Performance Hall seating chart.Find example floor plans and diagrams for each room on their corresponding pages below:
- The Grand has staff present in the building during all operational hours.